Effective Communication Skills

With English being the most spoken language in the world, it is vital to learn the language to have a successful career in the Hospitality industry. This course is primarily designed to help each AGA student communicate effectively in the English language at work. Each lesson in this course is extremely interactive. Students are able to constantly practice their language skills and also learn about key aspects of correct and effective communication.

Grooming

The course trains the student on the grooming skills required in the hospitality industry. Topics that are covered here include skin and hair care, western and traditional attires, basic grooming practices, dental care, professional make-up techniques, etc. The important art of walking impressionably and following certain social etiquette is also covered.

Hospitality

The module trains the student on the skills required in the hospitality industry. The topics covered in this course include handling guest arrivals along with check-ins, checkouts, and modes of payment settlements. Students will also be trained on a popular and versatile Computerised Reservation System, that is used by hospitality organizations worldwide.

Interviewing Skills

As the name suggests, this course prepares the student for successfully facing even the toughest interviews in the hospitality industry. Mock interviews are conducted during the course. Students are prepared to answer all the questions that can be put to them in the interviews. Besides, the AGA trainers will also share knowledge for preparing the perfect resume and cover letters.